4 C’s: Creating Connection 06:56

Emotions drive decisions, therefore if we can't connect with someone on an emotional level, it will be difficult to make a sale. Connection is about building rapport through creating

  • a safe environment and engagement
  • a sense of belonging
  • a sense of significance
  • inspiration

By placing ourselves in a mindset of "In Service of" vs "In Order to", we allow our authentic selves to be expressed with an intention of serving the client's needs and well-being.